Privacy Policy

1. Introduction

Promise & Paradise LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website at www.promiseandparadise.com (the "Website"). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Identity Information

• Email address (used to identify you and associate your studies)
• Name or display name (if you choose to provide one)
• Profile information you choose to add

Payment Information

Subscription payments are processed by Stripe, our secure payment processor. We do not receive or store your full payment card details. We may retain limited transaction records (such as a transaction identifier and the dates of your billing periods) for account management and customer support purposes.

Device and Usage Information

• Device type, operating system, and browser
• IP address and general location
• Pages visited, features used, and time spent on the Website
• Studies created, templates used, and content shared

User-Generated Content

Bible studies, lessons, and content you create using our tools are stored to provide the Website's services. Shared studies are accessible via private links only.

3. How We Use Your Information

• To identify you and associate your studies with your email
• To provide, maintain, and improve the Website and study creation tools
• To process payments and manage subscriptions
• To send you account-related notifications and updates
• To send newsletters, study tips, or promotional emails (you may opt out at any time)
• To respond to your questions and support requests
• To detect and prevent fraud or abuse
• To comply with our legal obligations

4. Cookies and Analytics

We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze how the Website is used. You may adjust your browser settings to refuse cookies, but some features of the Website may not function correctly as a result. We may use third-party analytics tools to help us understand usage patterns. These tools may collect data according to their own privacy policies.

5. How We Store and Protect Your Data

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. This includes encryption of data in transit (via HTTPS), secure storage practices, and access controls. No system is completely secure, and we cannot guarantee absolute security. We encourage you to use a secure, accessible email address.

6. Third-Party Services

We share limited information with trusted third parties who help us operate the Website. These providers are required to handle your data in accordance with applicable privacy laws. The categories of providers we use include:

• Payment processors — Stripe handles subscription billing securely.
• Hosting and infrastructure providers — cloud providers that store and serve website data, run our servers, and back up your information.
• Analytics providers — tools that help us understand how the Website is used so we can improve it.
• Email providers — transactional and marketing email delivery services that send account, billing, and study-related emails on our behalf.

We do not sell your personal information to third parties.

7. Email Communications

By providing your email on the Website, you agree to receive transactional emails such as confirmations and billing notices. With your consent, we may also send study tips, updates, and promotional messages. You may unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email or by contacting us directly.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your data and associated studies
• The right to opt out of marketing communications
• The right to data portability, where applicable

To exercise any of these rights, please contact us at hello@promiseandparadise.com. We will respond within a reasonable timeframe.

9. Data Deletion

You may request deletion of your personal data and any studies associated with your email address at any time. To request deletion, email hello@promiseandparadise.com from the address associated with your content. We will respond within 5 business days and confirm once your data has been removed.

Once we verify your request, we will delete your information and associated studies within a reasonable period. Please note that some information may be retained if we are legally required to keep it (for example, financial records for tax or accounting purposes, or records needed to comply with a legal hold or to prevent fraud or abuse). Backups may also persist for a limited period before they expire.

10. Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child has provided us with information, please contact us at hello@promiseandparadise.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify you by email. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: